LGA Telecom helped Global Airfreight International revolutionise their network and security ecosystems, including the collaboration process across the organisation
“LGA has been our service provider since 2012. During this time, together with LGA, we improved our email communication, internet connectivity and security solutions. LGA has assisted Global Airfreight in transiting to Microsoft 365 with a commendable service team that is knowledgeable and customer-oriented.”
- Nesha, IT Manager
Case Study
About Global Airfreight International
Global Airfreight International is a leading and one of the largest Singapore-based freight forwarders in the Logistics industry. Since its inception in 1970, the company has extended its worldwide network of overseas partners in the airlines and shipping lines, including their own offices within Asia. As part of the growth strategy, Global Airfreight has also developed into a “Total” Logistics Company with Ocean Freight, Cross Border Trucking to Malaysia and from Thailand, Warehousing and In-plant services etc.
Global Airfreight provides quality services for transportation of freight and cargo. In the last five years, the company has developed its niche capabilities in AOG handling, out of gauge, time-critical cargo and other specialised services, while also outreaching the vertical markets — Aerospace and Aviation, Project Cargo, Pharmaceutical and Industrial.
Customer Challenges and Business Impact after Implementation
Business operation was interrupted due to single point of internet and network connection failure between 2 office locations
Inefficient capabilities of firewall and no integrated network performance monitoring
The management of multiple vendors and the hassle of keeping the internet up and running became cumbersome
Open-source collaborative software failed to meet operational requirements with flat and inflexible pricing plans
A reliable telco-neutral internet was provided with auto-failover capability, including redundant point-to-point connection, ensuring near-zero downtime
Improved security management with advanced network and security monitoring services
LGA becomes the single point of contact with network infrastructure and security fully managed end-to-end
Helped to cut down unnecessary costs and also met their operational requirements
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Key Metrics: The Before & After Scenario
Scalable, highly available network with 30% reduction in security intrusions.
Effective auto-failover and threat mitigation solution is now in place. The response time to any anomalies in their network is quicker and near real-time.
20% increase in productivity and visible improvement in ways Global Airfreight’s workforce used to collaborate.